- Home
- Privacy Policy
Beyond the Plains Kenya Safaris is committed to maintaining the privacy of personal information you provide to us when using our website at beyondtheplainssafaris.com. This Privacy Policy describes how we treat personal information received about you when you visit our site.
Links on our site may lead to third-party websites not covered by this policy. We recommend reviewing the privacy policy of any external site you visit.
Our Privacy Promise
While information is the cornerstone of our ability to provide superior service, our most important asset is our clients’ trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority at Beyond the Plains Kenya Safaris.
We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
We will limit the collection and use of customer information to the minimum required to deliver superior service and administer our business.
We will permit only authorised and trained employees to access customer information. Violations of this promise are subject to our disciplinary process.
We will not reveal customer information to any external organisation unless previously disclosed, agreed upon, or required by law.
We will always maintain control over the confidentiality of our customer information and require any support organisations to conform to our privacy standards.
We will attempt to keep customer files complete, up-to-date, and accurate, and will promptly correct any errors you notify us of.
Information We Collect
Personal Information
When you register or make a booking enquiry, we may collect personally identifiable information including your name, address, telephone number, and email address. We do not knowingly collect personal information from children under the age of 16. Users under 18 must have parental or guardian consent before providing us with personal information.
Website Usage Information
We automatically collect IP addresses and website usage information when you visit our site. This information helps us evaluate how visitors and customers use and navigate our website — including the number and frequency of visitors to each page and the length of their visits. This data is collected and used in aggregate form only.
How We Use the Information Collected
- For the purposes for which you specifically provided the information, such as responding to a safari enquiry or processing a booking.
- To send you email notifications about our products and services, special offers, or to otherwise contact you in relation to your safari plans.
- To enhance existing features or develop new features, products, and services on our platform.
- To personalise the content and communications that you and others see based on preferences or prior interactions.
- We may combine information collected on our website with information you provide in connection with your use of our other products or services.
- We may disclose personally identifiable information where necessary to enforce our Terms of Use, protect our intellectual property rights, or where we believe in good faith that the law requires us to do so.
Cookies
We employ cookie technology to help visitors and customers move faster through our site. When you sign on to our website or use key features, we may pass cookies to your computer. A cookie is a string of information sent by a website and stored on your hard drive or temporarily in your computer’s memory.
Cookies allow us to recognise you on return visits and personalise your experience. You can configure your browser to refuse cookies, though this may affect certain features of our site.
Security
The personally identifiable information we collect about you is stored on limited-access servers. We maintain appropriate technical and organisational safeguards to protect the security of these servers and your personal information against unauthorised access, disclosure, alteration, or destruction.
While we take reasonable steps to secure your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
International Transfers
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. By browsing our website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
We will always handle your data in accordance with this Privacy Policy regardless of where it is processed.
Policy Modifications
We may change this Privacy Policy from time to time. Any changes will be posted on this page, so please check back periodically. If the Privacy Policy changes in the future, we will not use the personal information you have submitted under this policy in a manner materially inconsistent with it, without your prior consent.
Questions & Contact
If you have any questions, comments, or concerns about our Privacy Policy or how we handle your personal information, please get in touch with our team. We will respond promptly.
You can also review our Terms and Conditions for details on booking policies, cancellation rules, and your rights as a client of Beyond the Plains Kenya Safaris.
Want to Know More?
Talk to Us
Create unforgettable memories with a customized Kenya and/or Tanzania safari. At Beyond the Plains Safaris, we help you plan your dream trip — whether you’re exploring options or just need expert advice. Our team offers obligation-free guidance and curated safari experiences tailored to your schedule, budget, and preferences.
